Terms & Conditions

Introduction

These Terms & Conditions (“Terms”) govern your access to and use of the website, products, and services provided by Riveraine Cafe and Herbal Inc. (“we,” “us,” or “our”).

By accessing or using our website, placing an order, or interacting with our services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our website or services.

Eligibility

By using our website, you confirm that you are at least the age of majority in your province or territory of residence, or that you are using the website under the supervision of a parent or legal guardian.

Products & Information

We strive to ensure that all product descriptions, images, pricing, and availability information on our website are accurate and up to date. However:

Product descriptions are provided for general informational purposes only
Actual product appearance may vary
Availability and pricing are subject to change without notice

We reserve the right to correct errors, inaccuracies, or omissions at any time.

Orders & Payments

When you place an order, you agree that:

All information provided is accurate and complete
Payment authorization is valid
You are responsible for any applicable taxes

Payments are processed securely through third-party payment providers. We do not store full credit card numbers or sensitive payment credentials.

We reserve the right to refuse or cancel any order at our discretion, including but not limited to suspected fraud, errors in pricing, or availability issues.

Shipping & Delivery

Shipping times and fees are provided at checkout and may vary based on location and carrier.

While we aim to fulfill orders promptly, delivery timelines are estimates only. Riveraine Cafe and Herbal Inc. is not responsible for delays caused by carriers, customs, or events beyond our control.

Returns & Refunds

Our return and refund practices are outlined in our Refund Policy, available on our website.

Please review this policy before making a purchase, as conditions and eligibility may vary by product.

Use of Website

You agree not to use our website for any unlawful or prohibited purpose, including but not limited to:

Violating any applicable laws or regulations
Attempting to gain unauthorized access to systems or data
Uploading malicious code or engaging in harmful activity
Misusing content, trademarks, or intellectual property

We reserve the right to restrict or terminate access if misuse occurs.

Intellectual Property

All content on this website — including text, images, logos, branding, product descriptions, and design elements — is the property of Riveraine Cafe and Herbal Inc. or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or use any content without prior written permission.

Health & Wellness Disclaimer

Our teas and herbal products are not intended to diagnose, treat, cure, or prevent any disease.

Information provided on our website is for general informational purposes only and should not be considered medical advice.

Always consult a qualified healthcare professional if you have specific health concerns.

Privacy

Your use of our website is subject to our Privacy Policy, which explains how we collect, use, and protect your personal information in accordance with Canadian privacy laws, including PIPEDA.

Limitation of Liability

To the fullest extent permitted by law, Riveraine Cafe and Herbal Inc. shall not be liable for any indirect, incidental, consequential, or special damages arising from:

Use of or inability to use our website or products
Errors or omissions in content
Delays, interruptions, or service failures

Our total liability shall not exceed the amount paid for the product or service giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless Riveraine Cafe and Herbal Inc. from any claims, damages, losses, or expenses arising from your violation of these Terms or misuse of our website or services.

Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of Canada and the applicable laws of the province in which Riveraine Cafe and Herbal Inc. operates, without regard to conflict of law principles.

Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated revision date. Continued use of the website after changes indicates acceptance of the updated Terms.

Contact Information

If you have questions about these Terms & Conditions, please contact us:

Email: Info@riveraine.ca